Take off your career in Tourism & Hospitality 

To Self-satisfying level

Developing professionals for tomorrow's Tourism & Hospitality industry

Event Specialist

Successful Event Planning and Management will provide you with training on the most important skills needed to plan and manage highly successful events. Specifically, this course discusses Sponsorships, Vendors, Volunteers, Marketing, Operations & Design as it pertains to special events. This course is will benefit you by providing you with training, resources and templates that will help you launch or grow your event

Successful Event Planning and Management will provide you with training on the most important skills needed to plan and manage highly successful events. Specifically, this course discusses Sponsorships, Vendors, Volunteers, Marketing, Operations & Design as it pertains to special events. This course is will benefit you by providing you with training, resources and templates that will help you launch or grow your event

Tour Specialist

The tour specialist is an integral component of tourism, yet many people are unclear about what a tour operator actually or what they do.

Course Details

by completion of this course you'll get a deep understanding of the following; -

Ø  What is a tour operator?

Ø  Definitions of tour operator

Ø  Importance of tour operators

Ø  The difference between a tour operator and a travel agent

Ø  What does a tour operator do?

Ø  Products and services sold by tour operators

Ø  Types of tour operator

1.       Inbound tour operators

2.       Outbound tour operators

3.       Domestic tour operators

4.       Ground tour operators

Ø  The Association of Independent Tour Operators

Ø  The tour operator: To conclude

IATA Foundation in Travel & Tourism Diploma

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

Course Details

What you will learn

 

By completing this diploma you will be able to:

Ø  Advise customers on passport and visa requirements, as well as on travel insurance options

Ø  Promote services and facilities available to airline passengers during their travel

Ø  Interpret standard industry codes to plan and reserve travel itineraries

Ø  Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products

Ø  Provide good customer service and retain customer loyalty

Ø  Use the Global Distribution System to make and maintain reservations and issue travel documents

IATA Travel and Tourism Consultant Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.

Course Details

What you will learn

 

Ø  Identify and consult on popular international travel and tourism destinations

Ø  Advise on modes of transportation, accommodation, and tours

Ø  Understand IATA resolutions that apply to accredited travel agencies

Ø  Construct complex fares and manage changes to electronic tickets